Karin Ruschke - Founder and President.
Karin holds a master's degree in translation from the Monterey Institute of International Studies and founded International Language Services, Inc. (ILS) in 2000 after several years as director of the first community-based healthcare interpreting service in Chicago. Ms. Ruschke has played an integral role in raising national awareness of standards for healthcare interpreters. Serving as Co-chair of the Standards, Training and Certification (STC) committee of the National Council on Interpreting in Health Care
(NCIHC) from 1999 - 2011, Ms. Ruschke has been instrumental in developing and disseminating industry standards such as the National Code of Ethics
and Standards of Practice for Interpreters in Health Care
. STC continued its groundbreaking work when it published National Standards for Healthcare Interpreter Training
in May, 2011. In 2009 Ms. Ruschke was elected Vice-chair, Certification of the Certification Commission for Healthcare Interpreters
, which is committed to developing and administering a national, valid, credible, vendor-neutral certification program for healthcare interpreters.
In addition Ms. Ruschke was a technical advisor for The Joint Commission research project Hospitals, Language and Culture: A Snapshot of the Nation
and was one of only 26 national members on the expert advisory panel for the Commission's project Advancing Effective Communication, Cultural Competence, and
Patient-and Family-Centered Care: A Roadmap for Hospitals.